Privacy Policy

No More Secrets for Kids Privacy Policy

This policy was last updated on 24th April 2024.

Our contact details

Name: No More Secrets for Kids
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Website: www.nomoresecretsforkids.com
E-mail: info@nomoresecretsforkids.com

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details) . To include Name, Phone numbers, Addresses, email address and customer financial information including card details.

How we get the personal information and why we have it

We use different methods to collect data from and about you which include:

Direct interactions: You may give us your Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.
Third parties or publicly available sources.

We may receive personal data about you from various third parties and public sources as set out below:

Technical Data from analytics providers such as Google based outside the EU.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To add you to a mailing list in the future
To answer your enquiries
To book you in for one of our services

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@nomoresecretsforkids.com or writing to us at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We need it to perform a public task.
(e) We have a legitimate interest.

How we store your personal information

Your information is securely stored offline on Microsoft Excel.

We keep names, numbers, email addresses, addresses for 6 years. We will then dispose your information by removing it from any devices.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@nomoresecretsforkids.com and/or 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@nomoresecretsforkids.com for data protection queries.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk